| |
|
|
| |
 |
|
|
Can I fail the course? |
|
|
How long does it take to complete your course and do I have to do it all at once? |
|
|
How do I continue a course where I left off? |
|
|
Do I have to complete the course in one seating? |
|
|
How do I get my certificate? |
|
|
How do I get to the next lesson or section? How do I get into the final exam? |
|
|
How do I know if you have received my payment? |
|
|
How do I know where my certificate will be sent? |
|
|
How do I log in to the course? |
|
|
How do I log out of the course? |
|
|
How much does the course cost? |
|
|
How, when, and where do I pay? |
|
|
I do not have a printer or it is not working. Will I be able to take the course? |
|
|
I have lost my login name. How can I get it? |
|
|
If I am going to mail a payment, where do I send it? |
|
|
Is your site secure? |
|
|
The credit card payment option doesn't seem to be working properly. |
|
|
What if my court is not listed? |
|
|
Will my course or login name expire? |
|
|
I have misplaced my certificate, can you guys send me a replacement? |
|
|
What is the CompletelyOnline method to Identity Verification? |
|
|
What is the CompletelyOnline method to Identity Verification? |
|
| |
|
|
|
Can I fail the course? |
|
| |
Yes, but if you review all the material thoroughly your chances of PASSING is very likely. Our course is designed so that all of the answers can be found in the lessons - furthermore, it's "open book" style exams so you'd have access to the lessons during the exams. If you need assistance with the materials, please e-mail us at support@TooLazyForTrafficSchool.com or you may call us toll free at (800) 363-8151. However, our Pass or Don't Pay policy allows you to re-take the final exam again at no additional charge! |
|
| |
Back To Top |
|
|
How long does it take to complete your course and do I have to do it all at once? |
|
| |
Our course follows the curriculum of the standard 8-hour course outline per DMV. However, most of our students finished the course in a much shorter time. It's all depends on your own pace through the course. Some people like to get it over in one session, others like to spread it out to accommodate their busy schedule. It's entirely up to the students on how fast and whether you want to complete the course in many sessions or a single session. |
|
| |
Back To Top |
|
|
How do I continue a course where I left off? |
|
| |
Our system 'remembers' where you have left off and will direct you to the proper place in the course. All you have to do is click on the Login on the navigation bar. To access the course, you will be prompted to enter your User ID Code which was sent to you in an email. |
|
| |
Back To Top |
|
|
Do I have to complete the course in one seating? |
|
| |
No, you can log on and off the course at anytime. You will pickup where you left off the next time you log in. |
|
| |
Back To Top |
|
|
How do I get my certificate? |
|
| |
If your court requires your signature on the certificate then it will be sent to you via First Class mail unless you've requested the Overnight Service. You need to sign the certificate and return it to the court. |
|
| |
Back To Top |
|
|
How do I get to the next lesson or section? How do I get into the final exam? |
|
| |
You'd need to answer all 12 questions correctly prior to moving to the next lesson. To access the final exam, you'd need to pass all 6 quizzes. |
|
| |
Back To Top |
|
|
How do I know if you have received my payment? |
|
| |
The second your payment has been received your account will say Paid in Full. You can see the status by clicking on Payment on the toolbar when you are logged on to the course. The other way to know if we have received your payment is if you log on and the program does not ask you if you would like to pay now or later.
All payments emailed, faxed, or mailed will not say Paid in Full until our customer service department has actually received the funds. Once received, your payment status will be updated immediately. |
|
| |
Back To Top |
|
|
How do I know where my certificate will be sent? |
|
| |
When you register, you will be provided with all the specifics on how the course works for where you received the citation. Included in this information is information "About your certificate". Your certificate will be sent to you if your court requires your signature or it will be sent to the court directly if that is how we have been instructed. Some courts have us fax or email the certificates to the court. Other courts have appointed a third party to handle all Internet certificates. |
|
| |
Back To Top |
|
|
How do I log in to the course? |
|
| |
To log in to the course you simply need your login name. Example: Tyler133456. Just look for any button that says "Re-Enter". To begin the course for the first time, click on any button that says "Register". |
|
| |
Back To Top |
|
|
How do I log out of the course? |
|
| |
You can log out of the course by clicking on the "log out" button at the top of the screen at any time. Your progress through the course is saved every time you pass a quiz or the final; consequently, even if something happens to your Internet connection or your browser gets closed, you will not lose your progress and will be able to log back in at any time. Please note that for some courses your time logged into the course is important. Always try to use the log out button for proper time credit in each section. |
|
| |
Back To Top |
|
|
How much does the course cost? |
|
| |
The price of the course varies depending on the requirements of the court and/or government agency. To find out the cost for taking the course for your jurisdiction, please go to the home page and click on Prices. We have a low price guarantee among the online courses approved in your area. |
|
| |
Back To Top |
|
|
How, when, and where do I pay? |
|
| |
You may start the course and try it out without paying up front! The system will prompt you for payment prior to allow access to the final exam. You may also pay by clicking on "payment" when you are logged on.
If you choose to Pay Now you will see all of the payment methods available to you. You may pay with a credit card online, over the phone, personal check by phone, or you may send us a cashier's check or money order by mail. If you decide to mail a payment it is a good idea to mail it early on so that there are no delays in when you can access the remaining sections of your course. |
|
| |
Back To Top |
|
|
I do not have a printer or it is not working. Will I be able to take the course? |
|
| |
If your court requires Identity Verification procedure then you'd need to have access to a printer. Otherwise, you do not need a printer to complete the course. |
|
| |
Back To Top |
|
|
I have lost my login name. How can I get it? |
|
| |
You can click on Login and enter your name & license number, the system will email you the user id code. |
|
| |
Back To Top |
|
|
If I am going to mail a payment, where do I send it? |
|
| |
You can send payments to:
Too Lazy For Traffic School, Inc.
5737 Kanan Road #158
Agoura Hills, CA 91301
Make check payable to Too Lazy For Traffic School, Inc. |
|
| |
Back To Top |
|
|
Is your site secure? |
|
| |
Yes, our site is secured by Geo Trust. |
|
| |
Back To Top |
|
|
The credit card payment option doesn't seem to be working properly. |
|
| |
Usually the problem is either that the payment processors are extremely busy or an incorrect expiration date or credit card number has been entered. If you are having any trouble with submitting a credit card payment, please contact us at (800) 363-8151. |
|
| |
Back To Top |
|
|
What if my court is not listed? |
|
| |
If your court is not on the list, please make sure that you are looking at the right court name and its corresponding address. Many courts will go by the name of the street they are located on and/or the city they are located in. Please also make sure that you are looking under the correct State/County for your court. |
|
| |
Back To Top |
|
|
Will my course or login name expire? |
|
| |
You will be able to log on and continue an unfinished course for long after the due date that you entered when you registered. We leave it up to you to make sure you complete the course with enough time for us to process and send out your certificate of completion. Remember that the earlier you complete the course, the easier it will be to turn it in on time. We do hold the right to cancel a course if you have waited so long that the course no longer reflects the current traffic laws of your state. |
|
| |
Back To Top |
|
|
I have misplaced my certificate, can you guys send me a replacement? |
|
| |
Yes, we can send you a duplicate certificate for a nominal fee of $5.00. |
|
| |
Back To Top |
|
|
What is the CompletelyOnline method to Identity Verification? |
|
| |
The CompletelyOnline method is court-approved and is the EASIEST way to have your identity verified. Choose this method and we will send you a cool web camera for you to install on your computer before taking the final exam only. It takes only 5 minutes to install and saves you the time and energy of going to a notary public. The camera takes a picture of you that will be printed on your completion certificate to prove who took the course. All you need is a computer with Windows 98 or better and a USB port. Still need help? CompletelyOnlineT offers 24-hour technical support! |
|
| |
Back To Top |
|
|
What is the CompletelyOnline method to Identity Verification? |
|
| |
The CompletelyOnline method is court-approved and is the EASIEST way to have your identity verified. Choose this method and we will send you a cool web camera for you to install on your computer before taking the final exam only. It takes only 5 minutes to install and saves you the time and energy of going to a notary public. The camera takes a picture of you that will be printed on your completion certificate to prove who took the course. All you need is a computer with Windows 98 or better and a USB port. Still need help? CompletelyOnlineT offers 24-hour technical support! |
|
| |
Back To Top |
|